Chat with an xfinity agent
That team can be reached at 1 (888) 936-4968 via text message and over the phone. If you'd rather chat with a Mobile expert online, that can be done through this link comca.st/3G78PAk. We know our customers are the best part of Xfinity and appreciate you taking the time to give us the opportunity to help.Hi, I have port in my number and my brother number to xfinity recently and trade-in for my wife. ordered 3 phones first as per xfinity agent gave me the 500$ off on 2 port in phones and 550$ off for my 1 trade-in on Nov 26th,2023 as thanksgiving offer which end in Dec 5th, 2023. so they have ordered 5 phones instead of 3. all phones 5 phones I have received on Dec 4th.From You, chat with agent please
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Apr 1, 2020 · Here is what worked: call 1800 266 2278 and pretend to be a new customer when the automated machine asks. Obviously they only care about taking more money from unsuspecting victims, so gotta play that game. Good luck. I will be sure to never use comcast ever again.Contact Norton to connect with a live Norton Chat agent. Norton customer support specialists can provide personalized service today.I'm not sure if Xfinity is training their chat customer service agents to engage like this, but it makes me very uncomfortable. Whenever I have to interact with Xfinity, the chat agents ask weird uncomfortable questions and use a lot of emojis. Beyond asking how my day is going, which I guess is probably okay but still weird.In your chat with Xfinity Assistant, select I'd like to see my payment options. To proceed with setting up an installment plan, select Installment plan. If you're ready to move forward with making a $50 payment and setting up an installment plan, select I'd like to sign up, then Sign up. On the Installment plan page, select the minimum ...Xfinity customer service hours of operation. Xfinity’s live hours for its phone and chat agents are between 8:00 a.m. and 9:00 p.m. ET Monday through Sunday. If you need assistance outside of business hours, Xfinity Assistant is a 24/7 automated chatbot that can assist with common account, technical, or billing questions.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...Use the chat in xfinity app, disconnect the modem when chatting and leave it disconnected. they will run tests and setup a call. Connect it afterwards Never cancel appointments, the tech can check the history of the modem and see you have issues. Sounds like you have a high pass filter on the drop at the pole or ped.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itAt 10:58PM, Comcast/Twitter/Xfinity suggested that they send a technician to my house - after 4 days of my time, their inability to solve my problems, and my lack of connectivity.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Chat with an agent online or get answers from Xfinity Assistant, a smart chatbot that can help you with your Xfinity services.My SIM isn't working and I wanted to see.if I could transfer it to an eSIM to avoid having to buy a new phone. I was talking to an agent when he asked me for a link to the part of the website that told me my phone was compatible with eSIM, so I went to find it. Now I can't connect back to that chat and I can't open a new one.These exact 4 words in this order spoken to the IVR as the answer to all questions. "Talk to an agent". Even if it seems like it isn't working, keep saying it. It's usually 3 or 4 voice prompts in when it finally accepts you want to talk to an agent. I haven't found a different keyphrase that gets to an agent easier.Can you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account.I look forward to working with you soon! - Click "Sign In" if necessary. - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon. - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. - Type your message in the text area near the bottom of the ...1 Message. @XfinityShaina I talked to your chat last night. The agent, Ravi, fixed my internet problem but presented me with an offer at the end that seemed like a total scam- $15/month phone plan and he was going to send me $400 in Visa gift cards. He wanted my SSN & DOB to send out SIM cards.Incompetent Support. I'm finding Xfinity support incompetent. It's almost impossible to easily get to speak directly to an agent, and when you finally do there's all kinds of background conversations and noise because of the poor headsets in they use. I also find much of the Websites poorly designed and buggy.Hello, I've spent hours with support recently trying to resolve an issue. Xfinity support promised my wife a free phone (a Pixel 7), which they sent us, but now it looks like we will be charged aro...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it8 Messages. In case it will be helpful to others, after calling 1-855-846-8376, speaking with an agent and signing up for Internet Essentials, here are the answers: Question 1: Yes. Question 2: Yes. Question 3: Yes. 1 year ago.Here's how to get a live human to speak to: Call the customer service phone number. Allow the bot to recognize your account and ask you what you need. Spam say "AGENT" to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent. Once you are chatting with an agent, be polite but demand (do not ask, demand ...I'm really frustrated that I've had to chat with the Xfinity live chat agent function 3 times since moving to my new place, and 2 out of the 3 times I have had the service reps asking me inappropriate questions and pushy sales tactics. I've been asked my service address and how my day is going while they pull up my account... then things …
The Xfinity Assistant gives me the option to call a phone number that doesn't lead to a customer representative. The Xfinity Assistant gives me the option to have a call back, but that link does not work. The Xfinity Assistant gives me the option to chat with a representative, but no chat agents are available.This agent never got to confirming my account first - that’s what the last 4 of the credit card are used for with Xfinity. He immediately started with looking for an upsell opportunity. ... I was asked for both SSN and credit card in xfinity chat. It is not generally legal to require SSN for consumer transactions which do not involve credit ...Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. Cable companies aren’t terribly popular wit...From You, chat with personMar 30, 2023 · I just had a chat with Xfinity agent to get confirmed on ongoing promotion. I only asked if two promotions can be applied together: (1) $500 device credit for 24 months for purchase of samsung S23 ultra device without trade-in upon porting in from another mobile company, and (2) $20/mo discount for 24 months on Xfinity home internet service ...
I'm sorry to hear you're having trouble reaching an agent, and I'm happy to help with your account concerns. To access your account, will you please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.Xfinity Mobile is a wireless service that offers flexible plans, unlimited data, and access to millions of WiFi hotspots. Whether you need help with your account, billing, device, or coverage, you can find answers and support on this webpage. You can also chat with Xfinity Assistant or call Xfinity Mobile customer service for more assistance.…
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Hi, im Diago a Gold member for xfinity that has never been late for a payment and value customer trying to reach someone from this company who cares , because the chat agents you have are trying to scam customers to sell more and lying and i have proof of it .Alternatively, you can go to the Xfinity home app and click on chat with an agent. Does Xfinity customer service respond to emails? Xfinity does not have any official email for technical support or customer service. If you want to reach out to them, call (800) 934-6489 or engage them in a live chat.
Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant. Xfinity Assistant - Get 24/7 assistance for your questionsWhen I log into to any xfinity site, I am logged out immediately. I cannot access the billing for my account. I have not received a single confirmation for my purchase. I have no way to get in contact with an agent as I when i log in to the chat bot, I am immediately logged out.
When I went back to the virtual assistant and clicked "cha There aren’t any chat agents available right now, but you can call 1-800-XFINITY or try chatting again later. Here's some helpful info and common solutions for digital support: Ask me another question. Visit My Account. Troubleshoot my service. Manage my plan. I don't care how long I have to wait for an agent, but at least connect me to an agent. Oct 16, 2023 · making sure you are signed in here in theCable companies aren’t terribly popular with their customers, an Agent lied to me. I contacted Xfinity via live chat through the app to help lower my bill. They gave me a deal bringing my $102 a month to $60. However, they told me I would have to approve a contract for $95 first and then they would apply the discounts afterward. I was a bit skeptical so I took screenshots of our chats. Scammed by an agent. I was having problems with my wifi in Ma Expand your connection with tablets and smartwatches. Move aside, phones. Tablets and smartwatches can also get connected to our network. Add a tablet as a dedicated line or add a smartwatch to an existing Xfinity Mobile line. Shop plans. Check compatibility. Reduced tablet speeds after 15 GB of usage per line.Scammed by an agent. I was having problems with my wifi in May. I hopped onto the Xfinity chat; the agents are always very kind and helpful. This particular agent kept pushing deals onto me, including upgraded internet speeds at no additional cost and a free phone. I have yet to approve the upgraded internet speeds on my account, as I noticed a ... Xfinity AssistantXfinity Agent Lied To Me. Evidence Included. I recently moveA couple weeks back I was in a chat channel with an From You, chat agentI open up the application and go to Xfinity Assistant. I describe my problem (Internet). One of the choices given to me is to chat with an agent. I tap the option. I get prompted another choice between connecting with a chat agent and making a phone call. I choose "Connect with a chat agent" Xfinity Assistant says "Got it. My SIM isn't working and I wanted to see.if I could transfer it t I appreciate you taking time out of your day and want to ensure you're able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. cut the story short, we talked with two agent, 2nd agent as[To start a direct message, you must be signed in. Please click I'm not sure if Xfinity is training their c From You, chat agentIf the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.