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Troubleshoot internet through the Xfinity app. You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can’t fix online and a visit is required, you have the option to schedule a technician visit. If the option to run the test isn’t available in the ...Mar 23, 2020 · 1 Message. Monday, March 23rd, 2020 1:00 PM. Closed. Wifi connection is good but my cable isn't working. My wifi is fine but my tv says there is a connection issue. Everything is plugged in the way it should be the cable is just not finding the connection. Question. •. Updated. 4 years ago. 17.2K. 7. 1. 0. Responses. leveeguy. New Poster. •.We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Comcast Business also moved this network from Standard to the Sports & Entertainment package on September 26, 2023. We regularly evaluate our channel lineups and sometimes make changes to ensure we're offering a wide variety of content at the best value. As part of those regular reviews, we decided to move INSP to these packages.If you're having trouble with your HD channels not working on Xfinity, there are a few things to look into. First, make sure your TV is set up properly to receive HD channels. Then, check the type of cable connection you're using - it should be an HDMI cable if you're connecting a newer TV. Any other type of cable won't support HD ...Aug 25, 2020 · Small cable box not working, but others are. Snowy screen with "Weak or no signal" message. A couple of days ago, I was moving some furniture and this box and TV got disconnected for half an hour. I cannot get it to work. Did Restart and System restart on the Comcast website, disconnecting and connecting cable boxes.Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose “ Troubleshoot .”. Select “ Restart Device ” to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box.Problem with new modem. For about two months, I have had a problem with my internet speeds being very slow. I am on 200 Mbps plan. When I reboot my modem, I get 200+, but after a few minutes my speed will drop in the 30 to 35 Mbps range. A technician came to my home, and replaced the cable coming from the pole to my house, and replaced all the ...How To Fix Xfinity TV Issues. 1. Introduction. Check for outages of your service. Make sure your Xfinity TV can power on.. Insure the proper input is selected for your TV. Double check cabling. Have an Xfinity account. 2.Then, follow the steps below. If your remote has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code.First, it didn't work all that well. If anything, it seemed to confuse consumers more than clarify things for them. Second, there was some concern that Comcast undertook the rebranding in an attempt to move away from the negative image associated with the Comcast brand. Comcast's reputation for horrendous customer service is pretty well known.About a month ago, a contractor for Comcast was digging in my yard to replace new cable lines. I confirmed this by walking outside and asking what the men were doing in my yard. They dug three giant holes, did a horrible job refilling them (this was during a Michigan winter), and now I have three large sinkholes where the men were digging/working in my yard. Furthermore, one of the utility ...Please stick the paperclip in it and hold it for about 45 seconds. Then you should have your Ethernet ports working. Please send me a personal message by clicking on my name ComcastJosh if that doesn't work for you and I will help you get it working. 0. 0.How you tried any of the following; Select Try Again on-screen. Ensure all of your TV connections are tight ,if applicable. Power cycle the TV Box by unplugging it in for 1-2 minutes and plugging it back in. If you're unable to power cycle the TV Box, try restarting it by saying "Restart TV Box" into your Xfinity Voice Remote or hold down ...I can speak on the Motorola 6412 HD DVR. It will sometimes refuse to synch on HDMI, but I have worked out power up sequences that make it work. They involve cycling power on the box and TV, and selecting the guide and changing channels, especially between a HD and SD signal. After you force it to synch, the key is to never turn it off.Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the "A" and "D" buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. Step.Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.Apr 26, 2022 · Your Xfinity cable box isn’t working due to power-related issues and incorrect or faulty cable connection. Electronic glitches, software bugs, hardware defects, and poor signals can also cause the problem. Selecting the wrong input setting, late payments, and unpaired remote control are also likely.If you're unable to resolve your issue online, you may be able to schedule a repair appointment with an Xfinity technician using xfinity.com.

Dec 4, 2023 · Here’s how to troubleshoot faulty internet with the Xfinity My Account app: Head to the Internet Service Tab (web app); tap the Internet section (mobile app). Select your modem and hit Restart this device. The My Account service is a handy feature when trying to fix Xfinity network problems.We are more than happy to provide the support that you need to get your equipment working properly with your internet services. To repair the connection between the cable box and your internet you should unplug the box for 20-30 seconds and then reconnect it.Learn how to troubleshoot common issues with your Xfinity home network, such as Ethernet connection, WiFi settings, and network test.Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter "Xfinity Support" in the "To" section. Please include your name and address and I'll be happy to help. I no longer work for Comcast. Is anyone else having issues with certain channels ...

Sign in using your Xfinity ID and password. Click the settings wheel in the upper-right corner and select Settings to see your Voice Preferences. Click Call Forwarding. Enter the phone number where you want your calls forwarded to. Enter the phone numbers you want forwarded and click the Add button. I no longer work for Comcast.Try a differnt HDMI cable, and try switching on the cable box first. That said, one of our Comcast boxes was replaced three times before I gave up and switched to using the optical outputs, no more problems. The other works 99% of the time, and the 1 time in 100 it does not hook up, restarting the system has worked so far (knock on wood ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Welcome to the Xfinity Forum and thank y. Possible cause: All of my services are working properly but the TV is not connecting to the.