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You can also, call the AT&T Trade-in Program at 1-888-445-6005 Monday through Friday 7:00 AM through 7:00 PM CST or Saturday through Sunday 9:00 AM through 5:00 PM. Please let us know if this helps, and if you have any other questions, please reach back out to us. Holcy, AT&T Community Specialist. 0. 0.If you do not want to keep the service, you must call AT&T and specifically request to cancel that number (you can find it on the bill if you didn't make note of it). That's the only way to keep future bills from occurring. Then you just pay the $124 (which is a quite reasonable 1st bill for $80 service) and move on.Mar 29, 2022 · The IMEI of returned device. If you returned the device in stores, contact the specific location and get a receipt or ask them to notate your account stating they have the device. Don't forget to check your direct message inbox which is the chat icon next to the bell icon in the upper right corner of the Forums.Select General, then scroll to and select Transfer or Reset iPhone. 4. Select Erase All Content and Settings to reset device, then select Continue. 5. Select Finish Upload Then Erase or Erase Now . 6. Select Erase iPhone to confirm. Note: If you have a passcode, you will be prompted to enter your passcode to complete the reset. Enter your Apple ...is it possible to return iphone 8 plus after 14 day period-my iphone 5s was more reliable. This phone continually logs off wifi, deletes apps, loses bluetooth connection, won't load music that i p...Oct 10, 2016 · Usually the return label is included in the packaging. If not, no worries! You can contact us directly to get those return labels emailed to you. Once the email is sent, you should receive it within three hours of sending. I recommend also checking in the spam/junk folders if it does not arrive within those three hours.I returned an iPhone XR within the grace period and paid the restocking fee. That was over two months ago. Yet my bill has not been updated and AT&T is threatening to send this to collections. The phone was purchased in a corporate store and returned in a corporate store. I have a receipt dated 6/28/19 showing a credit for the return.To turn in your smartphone early, you must: Have an AT&T Installment Plan with Next Up® and an active Next Up option to upgrade early. Pay 50% of the total sales price for the device on your installment plan. The amount depends on your installment plan. Find out how to view your installment balance and pay to upgrade.Scroll to the devices on your account. Choose Manage wireless for the device that needs a new eSIM. Select Device options, and then Manage your SIM. (You won't see this option if you don't have an eSIM already.) Choose Get a new eSIM, and then Get started. Follow the prompts to complete your eSIM setup.Owned 31 to 365 Days. To exchange a defective phone or device between 31 and 365 days from the shipment date, call 800.801.1101, Monday through Friday, 7:00 a.m. to 11:00 …What to do before you sell, give away, or trade in your iPhone or iPad. Use these steps to transfer information to your new device and, if applicable, remove your …New Member. •. 2 Messages. 2 years ago. Neither asurion or att customer service can tell me what location my phone was being sent back to. I no longer have the tracking number and cannot get help from USPS without the return address. After lengthy hours on the phone with AT&T I feel as thought no one will give me the information I need.As @dwill05 stated, you must wait for the proper return materials to arrive. If they still haven't, reach out to our team at trade-in support. For the request form there is an option for requesting shipping materials. If your iPhone XR's have already been shipped off using the iPhone 12 materials, then please reach out at 877-244-9829.Dec 7, 2019 · Here is information on returning a device. You will want to clear all personal data from the device as well as turn off Find My iPhone if this is an Apple device. This will cause the device to be returned to you and would slow down the approval of any trade-in credit. Have a great week! James, AT&T Community Specialist.To be more specific, AT&T shipped us an incorrect device (a new iPhone 14 Pro). Rather than allowing us to return the phone to our local AT&T store, the only option AT&T provided for the return of the phone was a pre-paid "Parcel Return Service by Pitney Bowes - Permit No.: 77000". The label was sent to us via email.Oct 9, 2021 · I suspect the OP meant “return my old iPhone for credit”, not iPhone 4. Probably using speech to text. In any event, you should receive trade in materials and shipping label automatically. If you don’t get them within a week or so, you can request them at: https://tradein.att.com. 0.Billing or shipping ZIP Code. Continue. Activate your new cell phone, tablet, and smartwatch on the AT&T wireless network here.You have to ask the seller to pay off the phone. They may use your money to do so, which means the phone will eventually be able to be unlocked. If they don't pay it off and won't except a return because they didn't sell it as paid off and unlockable, you're stuck.

AT&T Community Forums. Wireless. Phones & Devices. Apple. Return a new iphone 12. Shop holiday gifts while you still can - Everyone gets our best deals on any smartphone! The new iPhone 15. Available Now! L.Checking the trade-in value of your phone is fast and easy. Just head over to AT&T trade-in and complete a few quick steps: Select the phone or device you want to trade in. Answer a few questions about the model and condition. Get your instant trade-in quote.Mar 19, 2021 · How to Check. Go to My orders. Do one of the following to see your recent orders: Search for your order. Sign in to myAT&T. Find the order you want to check. If you want to track your trade-in return, select See return status. David, AT&T Community Specialist.Just now, two weeks later, I received package for trading in my iphone 8. Apparently I wasn't supposed to use the iphone 12 return labels for returning the iphone 8's for trade in. I've attempted to contact ATT through the trade in program, by phone, by email, and by twitter. However, I have yet to receive a response.

Still waiting for our return packaging kit for the iPhone trade in program. Customer service person stated to just print out the return label I was emailed and ship the phone in. But the email I received states to wait for the return kit with packaging and label.Press and hold the Volume down and Side buttons, then select Power off > Power off . To turn the device back on, press and hold the Side button until the screen lights up. Restart your device. If a power cycle does not resolve your issue, perform a device restart. Press and hold the Volume down and Side buttons, then select Restart > Restart.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Hi there. I brought an iPhone 12 last year at a local. Possible cause: Sep 2, 2020 · There are three ways to return your trade-in *New* Nearest AT&T Store.